Bronze Lifecycle Support Services Annual Renewal RFP

Description: The City of Jacksonville seeks a one-year renewal of support for microwave communications equipment and Lenel security software. The work includes an extended warranty, weekday technical phone support from 8:00 a.m. to 5:00 p.m., and an annual network health check for equipment supporting radio tower backhaul and public-safety dispatch centers. The solicitation also includes support for the Lenel Badge and Camera system and requires a Lenel-certified value-added reseller with Lenel Platinum and Digital Video Certified Technician qualifications.